Mercedes-Benz towing

Mercedes-Benz Roadside Assistance

Mercedes-Benz vehicles are renowned for their luxury, performance, and cutting-edge technology. Imagine you’re cruising down the highway when your car sputters and stalls. Don’t panic! Mercedes-Benz has a comprehensive Roadside Assistance program that ensures you’ll never be stranded for long. This program will get you back on the road quickly so you can continue your journey.

Sure, most blogs will mention the basics – flat tire changes, jump starts, and fuel delivery. But we’re here to delve deeper, uncovering the hidden gems of this program and the peace of mind it truly offers.

A Safety Net for Unexpected Situations

According to a recent AAA report Source: American Automobile Association, over 40 million drivers experience a dead battery in the United States alone each year. Mercedes-Benz Roadside Assistance goes beyond the usual suspects. Here’s what sets it apart:

Towing Coverage

  •  A flat tire is one thing, but what if your car encounters a more serious mechanical issue? Mercedes-Benz Roadside Assistance typically covers towing to an authorized dealership, ensuring your vehicle receives expert care check your specific coverage details for limitations on distance and coverage.

    Trip Interruption Coverage

    Stranded drivers can face a disrupted itinerary, but Mercedes-Benz Roadside Assistance offers trip interruption coverage to ease the burden of meals and lodging while your car is being repaired.

     24/7 Availability

  • Emergencies don’t happen on a schedule. That’s why Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year. No matter when you encounter trouble, help is just a phone call or button press away.

High-Tech Solutions for a Seamless Experience

Mercedes-Benz integrates technology into its Roadside Assistance program, making it even more convenient:

      Mercedes me App

  • The award-winning Mercedes me app allows you to request roadside assistance directly from your smartphone. The app will pinpoint your location and seamlessly connect you with a dispatcher (be sure to download the app and familiarize yourself with it before you need it).

    In-Vehicle Assistance Button

    Many Mercedes-Benz models come equipped with a dedicated roadside assistance button in the car itself. Simply press the button, and you’ll be connected to a help representative.

Unexpected Perks

The benefits of  Roadside Assistance extend beyond immediate emergencies:

Rental Car Reimbursement

The program offers rental car reimbursement in some cases, getting you back on the road faster while your vehicle is repaired.

Travel Planning Assistance

Planning a road trip?  Roadside Assistance may even provide travel planning tools and resources to help you map your route and identify authorized dealerships along the way.

Investing in Peace of Mind

Owning a Mercedes-Benz is an investment in luxury and performance. This Assistance adds another layer of value, ensuring you can navigate the road with confidence, knowing that help is always available if needed. So, the next time you hit the open road in your Mercedes, take comfort in the knowledge that comprehensive assistance is just a phone call or button press away.

But what if your Mercedes-Benz isn’t covered by the manufacturer’s roadside assistance program anymore, or perhaps you drive another fantastic car? Don’t fret! Wheel Up Towing is here to provide prompt, professional, and reliable roadside assistance 24/7. Our friendly tow truck operators can handle everything from flat tires and jump starts to towing your vehicle to a repair shop of your choice. We offer competitive rates and prioritize your safety and convenience. So, the next time you encounter car trouble, download the Wheel Up Towing app or call us directly for immediate assistance and get back on the road quickly.

How to Open a Frozen Lock Like a Pro

Ah, the biting wind, the glistening frost – winter’s beauty can be a double-edged sword. While we bundle up for cozy nights in, a lesser-known seasonal struggle emerges: frozen locks. A 2011 survey by Cold Start Locksmiths: survey not available online found that over 30% of people have experienced a frozen lock at least once, leaving them stranded outside their homes or sheds. But fear not, frosty warriors, for there are ways to combat this icy foe!

We’ll explore the tried-and-true methods, but also delve into lesser-known techniques to get you back inside, warm and victorious. And yes, we’ll uncover the secrets of How to Open a Frozen Lock,

The Classics, Revamped

Heat the Key, Not the Lock

Applying direct heat to the lock with a lighter or blowtorch is a big no-no. It can damage the delicate internal components. Instead, focus on warming the key itself. Run it under hot water (not boiling) for a few seconds.

De-Icer Spray

This readily available solution is your friend. A quick shot into the keyhole can melt any ice blockage. Pro tip: Keep a mini de-icer spray in your car for emergencies.

Alcohol to the Rescue

Isopropyl alcohol, a common household item, can be your secret weapon. Its low freezing point allows it to melt ice while evaporating quickly, leaving no residue. Apply a few drops to the key or directly into the keyhole using a cotton swab.

Beyond the Basics: Unconventional Hacks

Hairdryer Hero

This isn’t just for good hair days! A hairdryer set on low heat can be a gentle and effective way to thaw a frozen lock. Be mindful of maintaining a safe distance to avoid overheating the lock.

The Hand Sanitizer Savior

In a pinch, hand sanitizer can work wonders. The high alcohol content helps melt ice, and the gel consistency provides some lubrication for the key. Apply a small amount to the key and insert it gently.

The Power of Prevention

Here’s a lesser-known tip: apply a lubricant like graphite powder to your key before winter sets in. This creates a barrier that repels moisture and prevents freezing.

Important Precautions

Never Force It

A frozen lock is a stubborn lock. Forcing the key can break it or damage the lock mechanism. Be patient and gentle throughout the thawing process.

Dry It Out

Once you’ve opened the lock, use a paper towel to remove any excess moisture. This will help prevent refreezing.

Long-Term Solutions

Consider using a silicone-based lubricant on your locks regularly throughout winter. This creates a long-lasting protective layer.

By following these tips and venturing beyond the usual methods, you’ll be equipped to conquer any frozen lock winter throws your way. Remember, with a little ingenuity and the right tools, you can keep the chill outside and warmth within.

But what if the battle against the ice is a losing one, and you’re locked out in the Atlanta cold?

Here’s where WheelsUp Towing comes in as your cavalry! We’re a reliable towing company in Atlanta, available 24/7 to help you regain access to your vehicle or home. Our friendly and professional technicians are equipped to handle frozen lock situations efficiently, ensuring you get back to the warmth quickly. But even after reading this guide on How to Open a Frozen Lock, if you’re still stuck out in the cold, don’t hesitate to call us!

Don’t let a frozen lock turn into a bigger freeze-out!  For all your towing and roadside assistance needs in Atlanta, call WheelsUp Towing at 866-458-0539 We’ll get you back on the road in no time!


frozen car lock image


Steps to Check Your Tire Pressure

Easy Steps to Check Your Tire Pressure

Your tires are the silent workhorses of your car. They’re the only point of contact with the road, influencing everything from handling and fuel efficiency to safety and longevity. Proper tire pressure is crucial for optimal performance, yet it’s often a neglected aspect of car maintenance. This blog delves deeper than just how to use a pressure gauge, exploring the often-overlooked factors affecting tire pressure and offering tips for maximizing your tire’s potential.

Why Proper Tire Pressure Matters?

Most car manufacturers recommend a specific tire pressure rating, typically found on a sticker inside the driver’s door jamb.  Maintaining this pressure ensures optimal fuel efficiency, according to the  U.S. Department of Energy (DoE). They report that underinflated tires can decrease fuel economy by up to 3.3%, translating to wasted money at the pump.

But proper pressure goes beyond fuel savings. The National Highway Traffic Safety Administration (NHTSA) emphasizes the safety implications .Underinflated tires can lead to increased stopping distances, reduced handling, and blowouts at highway speeds.  A study by the Rubber Manufacturers Association (RMA) found that improperly inflated tires are a contributing factor in approximately 33% of fatal passenger car crashes .

The Hidden Culprits Affecting Tire Pressure

While most blogs focus on using a pressure gauge which we’ll cover shortly, there are other factors that can significantly impact your tire pressure:

Temperature: Air is a gas, and gases expand with heat. On a hot day, your tire pressure will naturally increase. Conversely, on a cold morning, the pressure will drop. The DoE recommends checking your tire pressure when the tires are cold, meaning they haven’t been driven for at least three hours 

Altitude: As you climb in altitude, the air pressure around you decreases. This can also lead to a decrease in your tire pressure. If you’re planning a mountain trip, it’s wise to check and adjust your tire pressure accordingly.

Load: The weight your car is carrying affects tire pressure. Heavier loads require slightly higher inflation pressures to maintain proper handling and avoid overloading the tires. Refer to your car’s owner’s manual for specific recommendations when carrying a full load of passengers or cargo.

Checking and Adjusting Tire Pressure

Now that we’ve explored the factors affecting pressure, let’s get down to the practical steps. Here’s what you’ll need:

A reliable tire pressure gauge: There are two main types: digital and analog (dial). Digital gauges are often easier to read, but a good quality analog gauge can be just as effective.

Valve stem caps: These small caps help keep dirt and debris out of the valve stem, which can affect pressure readings.

Steps to Check and Adjust Tire Pressure:

  • Park your car on a level surface and ensure the tires are cold.
  • Locate the valve stem on each tire. It’s the short rubber protrusion near the rim.
  • Unscrew the valve stem cap and press the tire pressure gauge firmly onto the valve stem. You should hear a short hiss of air escaping.
  • Read the pressure gauge. For digital gauges, the number will be displayed on the screen. For analog gauges, a bar will pop out and indicate the pressure on a scale.
  • Compare the reading to the recommended pressure for your car. This information can be found on a sticker inside the driver’s door jamb or in your owner’s manual.

Uh oh, low tire pressure? Don’t sweat it!  If you find your tire pressure is low and you’re not comfortable adjusting it yourself, Wheels Up Towing is here to help. We offer 24/7 roadside assistance, including flat tire changes. Contact us and we’ll get you back on the road safely and quickly.

Pro Tips for Maintaining Optimal Tire Pressure:

  • Check your tire pressure regularly. A good rule of thumb is to do it once a month, especially before long trips.
  • Invest in a portable air compressor. This will allow you to adjust your tire pressure on the go without relying on gas station pumps.
  • Consider a Tire Pressure Monitoring System (TPMS). These systems can alert you when a tire’s pressure is low, providing an extra layer of safety and convenience.

Understanding TPMS and Nitrogen Inflation

Many modern vehicles come equipped with TPMS. These systems use sensors in each…

This revision integrates Wheels Up Towing’s services by offering roadside assistance for situations where someone discovers low tire pressure and doesn’t feel comfortable adjusting it themselves.


Towing a Car

Decoding Towing Costs in Atlanta: Avoid Hidden Fees

Stranded on the side of the road in Atlanta? A tow truck might be your knight in shining armor, but the bill it leaves behind can feel more like a dragon’s fiery breath on your wallet. While most blog posts focus on the national average (around $109 according to J.D. Power), there’s a lot more to the story. Let’s break down the towing cost in Atlanta and uncover some lesser-known factors that can impact your bill.

Beyond the Base and Per-Mile:

  • Hook-up Fees: This initial fee covers the service of attaching your car to the tow truck. It can range anywhere from $35 to $100, but that doesn’t include the actual towing!
  • Distance tiers: Some companies might offer a base fee that includes the first few miles. However, after that, the per-mile rate kicks in, and it can vary greatly. Be sure to ask about tiered rates, especially for longer distances.

Hidden Hitchhikers on Your Towing Bill:

  • Time of Day: Need a tow truck at 2 am? Weekend warriors beware! Expect to pay a premium for after-hours or holiday services.


  • Location, Location, Location: Just like real estate, towing costs in Atlanta can vary depending on your Atlanta zip code. Urban areas generally have higher rates than rural ones. Here at WheelsUpTowing, we understand the Atlanta towing landscape and can provide you with upfront, competitive rates.


  • Vehicle Type: Towing a monster truck requires a different beast of a tow truck. Expect to pay more for towing larger or specialty vehicles. No matter the size or type of your vehicle, WheelsUpTowing has the towing capacity and expertise to get you back on the road.


  • Tricky Terrain: Is your car stuck in mud, snow, or a ditch? Recovery efforts beyond a simple roadside hook-up will likely incur additional fees We have experienced drivers who are equipped to handle even the trickiest situations. 


  • Storage Fees: If your car can’t be towed directly to its final destination (like a repair shop), daily storage fees at the tow yard can quickly add up. we work with trusted repair shops to get your car towed directly where it needs to go, minimizing storage fees.

Tips to Tame Towing Costs in Atlanta:

Roadside Assistance: Many auto insurance policies and credit cards offer roadside assistance benefits that may cover towing services in Atlanta. It’s advisable to review your plan details beforehand to understand the extent of your coverage.

Negotiation: While not always feasible, particularly in emergencies, some towing companies may be open to discussing pricing, especially for short-distance tows. Customers can inquire about any available promotions or discounts without feeling obligated to commit.

Get Quotes: If time permits and you’re not facing immediate danger, consider reaching out to different towing companies in Atlanta to compare prices. However, it’s essential to prioritize service quality and reliability alongside cost considerations.

The Not-So-Obvious:

Winch-Out Fees: In situations where your vehicle is stuck and requires winching to be freed, anticipate an additional fee on top of the towing charges. Look for towing service providers that offer transparent pricing for winching services.

Impound Fees: If your vehicle is towed by law enforcement due to parking violations or abandonment, impound fees can significantly add to your towing costs. Being aware of potential impound fees can help you make informed decisions and take preventative measures to avoid such situations.

Understanding these less evident factors can help you navigate towing expenses in Atlanta more effectively. By staying informed and prepared, you can make informed decisions even in challenging situations. In times of need, reputable towing service providers like WheelsUpTowing are available 24/7, offering transparent pricing, dependable service, and expertise to address any towing situation in Atlanta